Just wanted to chime in to let people know that we haven’t been ignoring this thread
First of all, many thanks to Bryan for taking the time to post on our developer forum and giving us a chance to engage in a 1-1 call to try and resolve the issue. Once we spoke with him directly, it helped us pin down the exact nature of the problem and allowed us to double and triple check that our licensing doesn’t cause any outages, especially in a production system.
We take all our customer suggestions including criticisms very seriously. We know that deciding to use our platform for your mission-critical products is an important step, and we want to make sure you succeed, and we will help you any way we can.
Just want to encourage everyone who is having problems to jump on the forum or contact our support. It only helps us get better at helping you.
Customer Success Team at Particular Software