ServiceControl 4.20.1 — Critical patch release available

Hi everyone,

We’ve just released ServiceControl 4.20.1.

Fixed bugs

  • #2598 Non-UTF-8 compatible message bodies are not stored correctly and cannot be retried

How to know if you are affected

You are affected if you are using ServiceControl version 4.17.0 or later and use message bodies that are not compatible with UTF-8.


When a message with a body which is not compatible with UTF-8 is retried using ServicePulse, the body of the retried message is corrupted, and does not represent the body of the original failed message.

When to upgrade

You should upgrade immediately if you are affected. Otherwise, you can upgrade during your next maintenance window.

Where to get it

You can download the new version of ServiceControl from our website.

With thanks,
The team in Particular

Please read our support policy for more details.