ServiceInsight 2.13.0 – Minor release available

Hi everyone,

We’ve just released ServiceInsight 2.13.0.


  • #1317 Consistent naming for deleted failed messages

Fixed bugs

  • #1367 Dates in message bodies are displayed according to the user’s timezone

How to know if you are affected

You are affected if you are viewing a message body containing a date.


The JSON message body view displays dates according to the user’s timezone.

When to upgrade

You should upgrade during your next maintenance window or immediately if you are affected.

Where to get it

You can download the new version of ServiceInsight from our website.

With thanks,
The team in Particular

Please read our release policy for more details.