We’ve just released ServiceInsight 2.8.
- #1033 ServiceInsight does not allow running multiple instances on the same machine
How to know if you are affected
Customers using ServiceInsight version 2.4 and newer are affected. If you use ServiceInsight in a multi-user scenario (e.g. sharing the installed version via Remote Desktop) you should upgrade immediately.
The named pipe used for internal communication being scoped to the application will conflict with the secondary instances launching and listening on the same name. An exception is logged indicating this error.
Should you upgrade immediately
You should upgrade if you’re using ServiceInsight in a shared environment.
Where to get it
You can download the new version of ServiceInsight from our website.
The team in Particular