ServiceInsight 2.8 - Minor release available

Hi everyone,

We’ve just released ServiceInsight 2.8.

Fixed bug

  • #1033 ServiceInsight does not allow running multiple instances on the same machine

How to know if you are affected

Customers using ServiceInsight version 2.4 and newer are affected. If you use ServiceInsight in a multi-user scenario (e.g. sharing the installed version via Remote Desktop) you should upgrade immediately.


The named pipe used for internal communication being scoped to the application will conflict with the secondary instances launching and listening on the same name. An exception is logged indicating this error.

Should you upgrade immediately

You should upgrade if you’re using ServiceInsight in a shared environment.

Where to get it

You can download the new version of ServiceInsight from our website.

With thanks,
The team in Particular

Initial tests in our lower environments look good. Thanks to everyone involved with fixing this!

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