ServiceInsight not working

Nirav · September 23, 2019, 11:27am

ServiceInsight not working , getting below error

System.ComponentModel.LicenseException: A valid license cannot be granted for the type Mindscape.WpfDiagramming.DiagramSurface. Contact the manufacturer of the component for more information.
   at Mindscape.WpfDiagramming.Foundation.LicenceHelper.LicenceActions.<>c__DisplayClass7.<Expired>b__6()
   at Mindscape.WpfDiagramming.Foundation.LicenceHelper.PerformOneOffLicenceChecks()
   at Mindscape.WpfDiagramming.Foundation.LicenceHelper.ValidateLicence(Object sender, RoutedEventArgs e)
   at Mindscape.WpfDiagramming.Foundation.LicenceHelper.Attach(Type type, FrameworkElement instance)
   at Mindscape.WpfDiagramming.DiagramSurface..ctor()
   at System.Xaml.Schema.XamlTypeInvoker.DefaultCtorXamlActivator.CallCtorDelegate(XamlTypeInvoker type)
   at System.Xaml.Schema.XamlTypeInvoker.DefaultCtorXamlActivator.CreateInstance(XamlTypeInvoker type)
   at System.Xaml.Schema.XamlTypeInvoker.CreateInstance(Object[] arguments)
   at MS.Internal.Xaml.Runtime.ClrObjectRuntime.CreateInstance(XamlType xamlType, Object[] args)

ramonsmits · September 23, 2019, 11:57am

What version of ServiceInsight are you using?
Where did you get this error information?

Nirav · September 24, 2019, 9:26am

ServiceInsight versoin : 1.10.2 , getting error while opening tool

danielmarbach · September 24, 2019, 7:46pm

Do you also have that problem with the latest service insight version?

I tested it on my machine and it worked on my machine

Regards
daniel

Nirav · September 30, 2019, 9:14am

Its working fine after re-installation. Thanks.